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RBF has a team of experienced staff who can provide information and advice on a wide range of generalist issues.

No problem is too big or too small for us – we welcome all enquiries.

Occasionally it may be that a situation requires specialist support. Should this occur, we won’t turn you away - we pride ourselves on being a one-stop-shop.

This means that if you come to us with a problem, even if we are unable to assist you ourselves, we will signpost you to one of our specialist partner organisations.

For example, we are currently working in partnership with Manchester CAB and if your case needs to be referred to them you will receive free specialist advice. You can also find information provided to us by Alzheimers Research UK, that gives you a direct link to their 'Infoline'.


If you have any questions please call us on 0345 241 2885 or email us at welfare@railwaybenefitfund.org.uk

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© RBF, Electra Way, Crewe Business Park, Crewe, Cheshire, CW1 6HS
Founded in 1858, Incorporated by Royal Charter 1949
RBF is the working name of Railway Benevolent Institution. Registered Charity no. 206312
All correspondence to be addressed to: RBF
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